People, Process, Results: The Diagnostic We Run Before Any Engagement

Team reviewing charts and reports together at a table

We do not start engagements without a diagnostic, even when the founder already knows what is wrong. Especially then. Founders are usually right about the symptom and often wrong about the cause, and a fractional COO who starts fixing things on day one without understanding the system will fix the wrong thing well. Here is […]

The 30/60/90: How a Fractional COO’s First Quarter Actually Runs

Team planning session with sticky notes on a board

If a fractional COO cannot tell you what the first ninety days look like, the engagement will drift. Here is the plan we run. It is not complicated, and that is the point. Before day one: the diagnostic Every engagement starts with a People, Process, Results diagnostic. We interview the founder and each member of […]

Year-End Tax Planning Starts in September, Not December

Hands reviewing financial charts and reports on a desk

Every December, owners call their CPA and ask what they can do to reduce the year’s tax bill. The honest answer at that point is: not much. The retirement plan should have been set up months ago. The equipment order needs to be placed in service by the 31st. The entity change has to be […]

Fractional COO vs. Full-Time COO: Cost, Fit, and When Each One Is the Right Call

Two executives shaking hands across a conference table

Founders usually ask this question the wrong way around. They ask “can I afford a full-time COO,” when the better question is “what does the business need in the next twelve months, and what is the right structure to get it.” Here is how to think through it. The full-time COO A full-time chief operating […]