Seven Signs Your Founder-Led Company Has Outgrown the Founder as Its Operating System

Founders are the reason companies exist, and, past a certain size, the reason they stop growing. That is not a character flaw. It is math. One person’s attention does not scale, and a company that runs on the founder’s attention hits a ceiling somewhere between $8 million and $20 million in revenue. Here are the […]
Fractional COO vs. Full-Time COO: Cost, Fit, and When Each One Is the Right Call

Founders usually ask this question the wrong way around. They ask “can I afford a full-time COO,” when the better question is “what does the business need in the next twelve months, and what is the right structure to get it.” Here is how to think through it. The full-time COO A full-time chief operating […]
What Does a Fractional COO Actually Do? A Founder’s Guide

A founder of a $14 million services company told me last year that he was the bottleneck in every decision, and he knew it, and he had no idea how to stop. He did not need a consultant. He needed someone to run the operating side of the business while he went back to selling […]