Demand for tax credits and incentives was growing rapidly while delivery capacity was constrained by a limited number of qualified providers
A repeatable partner sourcing and onboarding model was designed in collaboration with business development. Top tier law firms were vetted and onboarded, and internal partnership management capacity was expanded to support scale.
The partner ecosystem doubled in eight months, enabling delivery of more than 10,000 additional tax credit and incentive reports.
Scaling regulated services requires intentional ecosystem design. Capacity must be engineered ahead of demand
